Misprint Monday: GRRRR… Tell me what is wrong
One of our most popular series here at the Ink Kitchen is “Misprint Monday.” The philosopher Immanuel Kant once said, “…in the misfortunes of our best friends there is something which is not altogether displeasing to us…”
I don’t want you readers to get the wrong impression from our articles on how to do things “correctly” that we always do things correctly here at my shop. I’ll share a few infuriating details so you can feel superior to us today…
I ask, “did you do a wash test to see if the ink is cured?” I get back, “oh, somebody said that the washing machine is broken..” GRRRR. Is it broken or not? If broken here is a new one that I find in 30 seconds that will cost $50 and a new one is $350 and will last at least five years.
Did you get temperature readings with the donut probe? “Oh, I think the battery is dead and it has a loose wire…” What about the other one? “Oh, a probe wire came loose.”
Is the dryer at only 309 degrees? What the hell? “Oh, the reading isn’t correct.” Were you going to tell me about it? Do you have a plan to fix it? Blank stares.
The lesson for today is to get your people to tell you when things are broken so they can be fixed. How to make that happen will be the subject of another day.