Bah Humbug!

Warning! Rant coming. People get their panties in a bunch over being told Merry Christmas when they are not Christian, or Happy Holidays when they are Christian. I’m not much about caring regarding either of those things (though I can see the insult inherent in wishing non-Christians a happy Christian holiday.) It being a Capitalist holiday seems more like where it is these days anyway,
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Mis-print Monday We’re Just Working for the Weeken

Today’s post comes from our pal Brett Bowden of Printed Threads. Everybody’s working for the weeken We have been really busy lately.  It always seems like when you have no time for problems, that is when problems arise.   The other night we were printing shirts after business hours when we realized a small problem.   Our art departments weary eyes missed a spelling error.
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Jakprints – the Future of Printing Now

I was stoked that the road back from Farm Aid passes right by Jakprints and I got to see my buds the owners Jacob and Dameon and my other buds working there LT and Jeff and to talk shop and as always to have a good time. My take on Jakprints is that two skatepunks wanted to figure out how you could get 75 shirts,
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Too Good to Be True? It is. Phun with Phony Orders.

I got this email this morning: “Dear Customer, We are interested in purchasing some of your products to Solomon Island,can you send us complete catalog or website? also be informed that our mode of payment for this order is via credit card. We anticipate, your prompt reply. Kind Regards, Ken” It looks like an awesome place there in the South Pacific, and I have to
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Sawgrass Sold

Industry sublimation company Sawgrass Industrial was just bought by the JK Group. That makes them the biggest digital sublimation group in the world. According to the JK prez, that puts JK ,”…into a global leadership position in the digital sublimation sector and at the forefront of the textile pigment inks market development.” It sounds like Sawgrass will operate as per usual for now and not
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Web Wednesday: Communication Overload

Like it or not, you cannot expect to thrive as a business with your Yellow Pages ad (what’s that?) and just a land line. I personally don’t like it when customers contact me on Facebook. I find it hard to integrate the information into my system and share it with my team. You know what? Stop crying Rick and get over it. It is then incumbent
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Customer Service: What the Hell Do You Want!!!

How difficult can it be to answer the phone? Apparently for some people, very difficult. I called an old established business today, searching for garments for a large beverage company customer. The person answering the phone made me feel like I was bothering both her and the company. That is a great way to make money. In the receptionist’s voice I heard, “What, you want
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Contract Printing: Good or Bad?

Being a contract printer (ASI supplier) for ASI distributors and other promotional product “professionals” is a love/hate relationship if ever there was one. When the relationship goes well it is a great cooperative arrangement and the distributor (in their white hat of course emblazoned with their clever name and logo) is our financier, our great customer service rep, our creative source for the art, our
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Web Wednesday – Spectrum Works and a Novel Approach to Helping Others

While at the Atlantic City ISS show at the Ink Kitchen booth we met some folks from Spectrum Works. They are a decorating shop dedicated to helping folks with autism help themselves. They seemed like great folks doing some good work. You can find out more about them at their website http://spectrumworks.org/ In their own words: Spectrum Works is an innovative social enterprise employment model born
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